Shipping policy

Shipping Policy

SHIPPING TIME

***Thanks for Playing will be closed for the holidays and resume production on January 3, 2024. Orders placed after December 22, 2023 will be processed starting January 3, 2024.***

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This will include your order tracking number.

Shipping times and delays are out of our control. Please allow 2-6 days for delivery depending on the service used and the location of shipment. Unfortunately we do not have any information on package status and delivery beyond what the service carrier provides with your tracking number.

LOST/STOLEN ORDERS

Thanks for Playing isn't responsible for any package once marked as delivered by any parcel carrier or your local USPS post office. 

Orders that are lost, stolen, or not received by the customer but reported as successfully delivered by the carrier must be dealt with the carrier directly by filing a claim for the missing package. Unfortunately, orders that are reported as delivered successfully can only be located by the carrier. We will provide as much information to you about your order to assist in locating your order with the carrier. Beyond this we are not responsible for orders lost by the carrier or stolen after delivery, and are not obligated to replace such orders.

**Please note Thanks for Playing can only ship to the address entered at checkout. We are not responsible for any packages shipped to an address that was entered incorrectly at checkout.

SHIPPING EXCLUSION LIST

We currently do not ship to international locations outside of the US or the following locations:

Alaska, America Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.